May. 2020 – Jul. 2020
Microsoft Corporation
Redmond, WA
Senior Consultant

• Work with multiple customers to help move them to Azure Cloud services
• Handled Active Directory infrastructure upgrades, rebuilds, and securing them to the best possible methods of security available
• Identity and Security in Azure Active Directory (AAD) and Active Directory Domain Services (ADDS)
• Designed, planned, and implemented:
• Hybrid Data Center infrastructures
• Azure IaaS infrastructure Landing Zones build via ARM Code
• AAD Connect servers and SOA transfers
• Tiered Active Directory Domain Services Domains
• Rolled out IaaS and Azure configurations via ARM and Terraform coding
• Privileged Access Workstations and both On-prem and Azure
• Helped build a Focus Time Training Community where co-workers can share the tips and tricks to help us with custom and customer configurations
• Worked with many co-workers and Microsoft communities to help fix several problems and advance configurations.

Apr. 2019 – May 2020
Beam Suntory, Inc.
Chicago, IL
Senior Infrastructure Engineer / Windows Tower Lead (TCS)

• Work with a global infrastructure team managing over 700 server / 90 domain controllers
• Architecting CyberArk Privilege access system for Beam Security
• Architecting with Protiviti, A Spirion scanning security software for scanning documents for PIV info
• Replacing VMware sites with Nutanix AHV
• Manage multiple different environments over a global infrastructure
• Mixed environments, which include a single global domain with Multiple Subdomains Domain and Segmented Domains that are secured access only
• Windows servers (2019, 2016, 2012r2, and 2008r2); VMware VCenter and Hosts (5.5/6.0/6.5/6.7); Nutanix (4 / 5); VMware running on Nutanix Clusters
• User base is around 9000
• Manage multiple sites for Beam Suntory and manage their servers within TCS Data centers
• Worked with Security and Microsoft to resolve a breach attack that happened in May 2019
• Projects include currently:
• Replace 2008 server with 2016 servers (End of life project)
• SKYPE for Business upgrade modifications of DHCP and DNS scopes for service provide switch
• Rebuilding and restructuring a new global domain, to minimize domain controller presence
• Architected CyberArk PAM system prior to Covid-19 for more security for administration level
• Managing all server updates for Non-Production and Production servers using WSUS 2012r2 and WSUS 2019
• Manage vulnerability updates and restructure to correct all past and present vulnerabilities
• Building new domain controllers to remove all 2008 domain controllers
• Support all end users that reach Tier 3/4 support
• Customer projects and updates as needed through the

organization

• Change Management is used for all projects, configurations, and server builds

Apr. 2019 – May 2020
Tata Consultancy Services, Inc. (TCS).
Chicago, IL
Senior Infrastructure Engineer / Windows Tower Lead

• Global manage service company
• Team Lead members globally from the US
• Work with multiple customers and clients to help with managed services
• Manage three main datacenters that host our customers infrastructures

Nov. 2018 – Apr. 2019
Tokio Marine Kiln / WNC Ins. Company, Inc.
Chicago, IL
Infrastuctue Engineer (Consultant)

• Supported and planned, redesigned new Windows and VMware Infrastructure
• Designed O365 migration plan from legacy Exchange 2010
• Implemented Proofpoint Cloud spam filtering system to replace SpamTitan
• Worked with VEEAM 9.5 to implement a solid backup configuration
• Worked on current and designing Group Policies (GPO) for ZScaler implementation
• ZScaler implementation for Web security throughout the entire organization
• Working with Security AVP on planning the most and best secure process for organization

Oct. 2017 to Nov. 2018
Anixter, Inc.
Glevview, IL
Senior Exchange Engineer/Administrator (Consultant)

• Interarm engineer worked with Anixter, Inc. until IT transitions to IBM managed services
• Worked with users on configuration issues for all Office 365 / Office 2016 configurations
• Built shared mailboxes and distribution lists for users
• Worked with Service Now ticketing system
• Worked advanced problems with exchange system that have not been resolved including SKYPE for Business
• Worked on a root cause analysis for major problem with Outlook 2016 client to office 365

Jun. 2018 to Sep. 2018
Experian Health (Experian)
Schaumburg IL
Senior Systems Engineer (Consultant)

• Completed infrastructure upgrade, rebuild, and security overhaul
• Upgrading VMWare hosts, 5.1 and 5.5 to 6.0
• Corrected and updated Dell Blade servers and hosts with most current BIOS
• Cleaned up 2008 Active Directory domain controllers and promoted Forest level to 2012 R2
• Worked with a lot of the application systems to get updated and complaint
• Configured registry and patching for meltdown vulnerability to secure infrastructure
• Secured Windows via Group Policy (some of the protocols enabled were UNC lockdown pathing, LDAP authentication lockdown, NTLMv2 encryption, and CredSSP security after patching installed)
• Work with Office365 issues configurations after upgraded to O365

Mar. 2018 to Jun. 2018
AIM Specialty Health
Deerfield IL
Sr Windows Administrator / Engineer (Consultant)

• Implemented and configured on-premise Proofpoint Protection Appliances in Primary and DR data centers to migrate from Cisco IronPort Appliances
• Worked with Security Team to setup multi-domain LDAP configurations for security products like Symantec DLP
• Built Windows physical and virtual servers through a standard process and procedure
• Worked with Active Directory in multi-site domain configuration for projects and support
• Managed server updates with IVANTI on scheduled patch days
• Worked with software TrendMicro DepSec and EMC Networker Data Protection to managing servers, plus more
• Worked with the Exchange 2013 and assist in planning future of Office365
• Migrated a purchased company over from Google Gmail to Microsoft Exchange 2013

Nov. 2017 to Mar. 2018
Experian Health (Experian)
Schaumburg IL
Senior Systems Engineer (Consultant)

• Completed infrastructure upgrade, rebuild, and security overhaul
• Upgrading VMWare hosts, 5.1 and 5.5 to 6.0
• Corrected and updated Dell Blade servers and hosts with most current BIOS
• Cleaned up 2008 Active Directory domain controllers and promoted Forest level to 2012 R2
• Worked with a lot of the application systems to get updated and complaint
• Configured registry and patching for meltdown vulnerability to secure infrastructure
• Secured Windows via Group Policy (some of the protocols enabled were UNC lockdown pathing, LDAP authentication lockdown, NTLMv2 encryption, and CredSSP security after patching installed)
• Work with Office365 issues configurations after upgraded to O365

May 2017 to Aug. 2017
Advanced Resources
Chicago IL
Systems Engineer (Consultant)

• Built and designed ManageEngine Desktop Central 10 system, which is similar SCCM, to manage software and patch management to end user’s computers
• Rebuilt the DNS infrastructure due to the no Scavenging rules being set.
• Worked with Microsoft Azure and systems that where connecting to Azure
• Active Directory (AD) Cleanup and OU configuration re-organization.
• Worked on a FIM 2010 r2 problem with connecting to exchange and AD
• Worked on Exchange 2010 issues and Active Directory cleanup
• Designed new multi domain infrastructure merge and migration

Feb. 2016 to Apr. 2017
FlexManage
Chicago IL
Technical Specialist

• Worked with multiple clients, in Chicago and around the country
• Completed VMWare upgrades, implementation and configuration projects
• Completed Microsoft Azure cloud and ExpressRoute implementations.
• Disaster recovery planning and implementations
• DNS and networking migration projects
• Dell KACE support system design and implementation
• Active Directory upgrades and stabilization projects
• 2003 to 2008 to 2012 file server migrations
• Design, upgrade, and build Microsoft Exchange and office 365 Environments

Oct. 2015 to Mar. 2016
Depart of Energy
Lemont IL
Senior System Engineer and Administrator

• Help manage windows environment running 2008r2/2012r2
• Build and configure new servers to run 2008r2 or 2012r2
• Tier 3 support for end users and other support services
• Manage, Configure and support Microsoft Exchange 2010 Multi-site infrastructure
• Supported and connected users to Lync (Skype for Business)
• Work with current Cisco Switches and network support for Chicago Campus
• Configured and deployed servers on VMWare 5.5

Jun. 2015 to Sep. 2015
Ulta Beauty Inc.
Bolingbrook, IL
Senior Windows Server / System Engineer (Consultant)

• Worked for the Department of Energy at Argonne Labs
• Helped manage windows environment running 2008r2/2012r2
• Built and configure new servers to run 2008r2 or 2012r2
• Tier 3/4 support for end users and other support services
• Manage, Configure and support Microsoft Exchange 2010 Multi-site infrastructure
• Manage Active Directory, Security Rights, Users, GPO’s, and OU’s
• Supported and connected users to Lync (Skype for Business)
• Work with current Cisco Switches and network support for Chicago Campus
• Configured and deployed servers on VMWare 5.5

Dec. 2014 to April 2015
United Airlines
Mount Prospect, IL
Senior Windows Server / System Engineer (Consultant)

• Worked on massive server migration from old infrastructure to new infrastructure of Continental Airlines to United Airlines domains
• VMware and Hyper-V virtual server’s conversions
• Hewlett Parked physical server hardware onsite
• Microsoft Windows 2008 R2 and 2012 R2 server infrastructure
• Server count in this network is over 10,000 and expected to grow
• SCCM, SCOM, and Symantec Endpoint software management

Mar. 2014 to Jul. 2014
Signode Industrial Group
Glenview, IL
Sr. Systems Engineer

• Built a new physical and virtual infrastructure from company separation
• The Selling company is splitting their network into two separate entities on campus
• Built Windows server infrastructure on Dell AS200 System running VMWare 5.1.2
• Installed, configured and administrated Windows 2012 r2 and 2008 R2 VMware severs and Physical Servers
• Helped Project Managers with different aspect of Application system builds in infrastructure, such as SAGE, a customer CRM system, ADFS.
• Designed and implemented full Veeam and Symantec Backup Exec 2014 backup solution to DAS and Tape for Archiving
• Implemented a duel Corente VPN Network Solution that can connect to Secure24 for HFM and handle users file shares
• Architected GPO’s for file share, WSUS, and printing functions for new domain
• Documented and Did Run Books and Visio’s for the entire network we designed

Feb. 2013 to Jan. 2014
Client/Server Software Solutions, Inc (CSSS.net)
Hines Veterans Hospital
Chicago, IL
Windows Exchange Engineer / Support

• To maintain and support a 500,000 user Microsoft Environment Veterans Administration
• Work with a team of ten 24 hour a day, my shift is 8:30 am to 5:00 pm
• Support all users if there are any questions with email, blackberry, LYNC or connectivity
• Mailbox moves, blackberry reconnections, support users outlook issues
• Help maintain all servers that relate to Exchange, Backup, and 99% uptime
• Environment highly secured, Exchange 2003 and 2007, Windows 2003 and 2008 servers
• Monitored network with SCOM
• Worked with monthly patch management on Exchange and other Miscellaneous servers

Dec. 2012 to Jan. 2013
Flexco
Downers Grove, IL
Systems Engineer (Consultant)

• Three projects involved where Setting up a monitoring system using SolarWinds
• Getting help desk software solution configured named SysAid
• Miscellaneous tasks as on user account setup in Active Directory, Exchange 2010 user maintenance and configuration
• Environment highly secured, Exchange 2010, Windows 2003 and 2008 servers, VMware 5.1

Jul. 2012 to Nov. 2012
Client/Server Software Solutions, Inc (CSSS.net)
Hines Veterans Hospital
Chicago, IL
Windows Exchange Engineer / Support

• To maintain and support a 500,000 user Microsoft Environment Veterans Administration
• Work with a team of ten 24 hour a day, my shift is 4:30 pm to 12:00 am
• Support all users if there are any questions with email, blackberry, LYNC or connectivity
• Mailbox moves, blackberry reconnections, support users outlook issues
• Help maintain all servers that relate to Exchange, Backup, and 99% uptime
• Environment highly secured, Exchange 2003 and 2007, Windows 2003 and 2008 servers
• Monitored network with SCOM
• Worked with monthly patch management on Exchange and other Miscellaneous servers

Sep. 2011 to Jul. 2012 Sep. 2009 to Jun. 2011
Apostolic Church of God
Chicago, IL
Windows Active Directory/Exchange Engineer /Support (Consultant)

 

• The objective is to maintain, upgrade, and support the server, network, and computer infrastructure for this non-profit organization
• Designed a full network upgraded with HP ProCurve Switches from 3 Com Switched network
  • Assisted in design of fiber optic extension for backup infrastructure
  • Full design of 8 Layer VLan Network
  • Full design of public and staff wireless network with POE switching
  • Designed custom Public Access WiFi login page using Dreamweaver
  • Upgrade firewalls from ASA5505’s to Sonic Wall 4500’s
• Designed and implemented full Windows 2008 Domain upgrade from 2003 Servers
  • Upgraded windows 2000 Domain structure to a Windows 2003 Domain structure
  • Completed migration to 2008 servers from 2003 will be completed in 2012
  • Eliminate Windows 2003 domain servers and upgrade them to Windows 2008 Domain controllers
• Designed full Windows Exchange 2010 upgraded from Exchange 2003 for 2012
  • This including migrations of user data, and Outlook anywhere
• Rebuilt Group Policy structure to handle all new up and coming changes for enhanced security
• Implemented Windows 2008 Datacenter R2 Clustered with Windows Hyper-V R2 for enhanced virtual environments on Dell Powervault Drive array and Dell R610 Servers
• Daily job includes:
  • Handling all user support issues
  • Documenting all tickets
  • Server, and computer maintenance
  • Troubleshoot all network speed and communications issues
  • Setup new accounts and make sure proper filtration is setup with MXToolBox/Postini Data scan services
• Setup Disaster Recovery plan with BakBone NetVault Backup (Ver 7.6) included in back up was Exchange, and SQL with proper backup methods.
• Installed 2008 Server Hyper-V (Virtual) Environment for other Services such as printing, WSUS, Windows 2008 Domain controller, Printing and other functions
• Setup Multiple types of machines with Windows 7 Professional x64 and x86
• Upgraded Systems to run application to purchase products called Bookstore Manager
• Manager Exchange Environment with proper restrictions and reporting for mailbox sizing
• Redesigned Active Directory infrastructure to grow and expand
• Redesigned DCHP and DNS configurations for proper routing and network communications
• Projects stages are on the way for:
• Upgrade or install new workstations to Windows 7 Professional, Office 2010, CA Total Defense R12

Sep. 2009 to Aug. 2011
Equilibrium IT Solutions
Chicago, IL
System Engineer

• Contacted customers on case that were sent to us via our support system
• Worked with and was trained in Kaseya Management Software
• Assisted team with support calls by assessing first the severity of call and direction call would have to be handled after dispatch
• Worked with a number of clients to get setup and functioning without going on site by using the Kaseya software
• Assisted the dispatch manager to setup work flows for calls coming in and escalation modes
• Worked with many clients on Postini error’s

Apr. 2009 to May 2009
Dairy Management Inc
Rosemont, IL
Windows Active Directory/Exchange Engineer (Consultant)

• Recruited in for their Microsoft Exchange Network collapse
  • This is the first collapse this organization for email has ever had
  • Was brought in after the new exchange server was built for troubleshooting and taking care of critical email issues
  • Restored Public folders, calendar connections, extracted users data from collapse EDB data files
  • Repaired User accounts that had merged exchange mail boxes on exchange server
  • Working with them and planning to move to Exchange 2007 on a new clustered Windows 2008 Blade Servers
• Rebuilt their Blackberry environment with version 5.0 on Windows Server 2008
• Rebuilt DNS infrastructure for better failover on Active Directory Servers
• Prepped to do an Authoritative Restore on Organization Units in Active Directory to recover Email Alias Addresses
• Used product called Stellar Phoenix Mailbox Recovery to recover email boxes out of dead EDb files
• Found and corrected a number of other problems after Microsoft Exchange was up and running
• Worked with team to get environment back up and running as it was previously
• Supported and trained tier 1 and tier 2 helpdesk support through this e-mail problems
• Updated and setup Tickets for current e-mail problems

Dec. 2008
Dairy Management Inc
Rosemont, IL
Windows Active Directory/Exchange Engineer (Consultant)

• This organization needed an overall structure analysis of their server and exchange e-mail system in current environment.
• Exchange Environment
  • Ran Best Practice Analyzer against entire organization
  • Worked with Microsoft FrontBridge for Anti-Spam and NDR issues mail system was having.
  • Found other area’s that needed to be addressed right away
  • Work on those areas and corrected the problems
• Server Environment
  • Drew up Visio document on the Complete Active Directory and Exchange Structure and Cloud
  • Corrected Domain and Active directory problems, including replication issues
  • Installed and setup Terminal Server
  • Wrote up analysis and documented steps to better the environment.

Oct. 2008 to Nov. 2008
Greenscape Ventures, LLC
Warrenville, IL
Senior Windows Active Directory / Exchange Engineer (Consultant)

 

• Converted a Closed Business Domain to New Business Domain running on Windows 2003 Small Business Server
• Setup Exchange Environment
• Installed and configured DNS, DHCP, and MX records for new domain.
• Migrated data and ExMerged Email accounts from old servers and updated new server mail accounts
• Setup Mappings’ and Connections for all users computers
• Installed Second Dell Server
  • Installed Overland Tape Changer
• Installed Symantec Netbackup 12.5
  • Setup Schedule for Full/Incremental backup plan

Jan. 2008 to Sep. 2008
CNA Insurance
Chicago, IL
Tier 3 Exchange Engineer/Administrator (Consultant)

• Was part of a team that supported, administrated, and managed worldwide Microsoft Exchange 2003 environment

Including:

• 10,000 Active Directory, including Exchange 2003 User Account Management
• Native Exchange 2003 mailbox management
• Blackberry server and Blackberry user setup and management
• Statistics and reporting system information
• Trend Intrascan E-Mail Scanning for Spam and E-Mail Anti-Virus
• This was Worldwide Microsoft Exchange 2003 Native environment
• Helping increase Tier 1 and Tier 2 Support Knowledge of E-Mail, Blackberry, Anti-Virus and Spam Filtering.
• Planned Exchange Cache Mode deployment to users via Group Policies.

Sep. 2007 to Dec. 2007
Jones, Lang, and LaSalle
Chicago, IL
Senior/Tier 3 Exchange Engineer/Administrator (Consultant)

• Supported, administrated and managed Microsoft Exchange 2003 environment for Australia, Asia-Pacific, and New Zealand.
• Including:
  • 10,000 Active Directory, including Exchange 2003 User Account Management
  • Exchange mailbox management
  • Exchanger Cluster Server Management
  • Microsoft Antigen (aka Forefront) for Exchange and SMTP bridgeheads
  • Blackberry server and Blackberry user setup and management
  • Support users mail forwarding and location changes on domain
  • All issues that may occur with Exchange, SMTP, or E-Mail systems for these countries
  • Statistics and reporting system information
  • Ironport Mail Transport systems
  • Hardware Management and Update management on all Exchange servers
  • This is a 23,000 user domain infrastructure.
• Assisted in planning of Windows Exchange 2007 upgrade in 2008

Oct. 2006 to Jul. 2007
Textura LLC
Lake Bluff, IL
Senior Microsoft Network and Exchange Engineer/Administrator

• Designed and Implemented a complete Windows 2003 Server Domain Environment
• Including:
  • Microsoft DNS and DHCP
  • Active Directory User Accounts and Exchange 2007
  • Shared folder system and security for user and user groups
  • Login Scripts for users and user groups
  • Windows Exchange 2007
  • Trend Micro Antivirus services for all computers and servers
  • Migrated 55 users, with custom configurations to domain profiles and logons
• Managed/supported
  • Client Access Licensing for all software products requiring licensing
  • Dell laptops and HP desktops configurations and repairs
  • Ordering of software, desktops, servers, laptops, and production system hardware
  • Internal questions and help desk features for all employees
  • Verizon wireless cell connections for company laptops and worked with Verizon on our Q phone distribution.
  • VPN issues for connectivity.
• Created a complete disaster recovery process
  • Symantec Backup Exec 11d rollout to backup network servers, email server, and Linux servers
  • Symantec Continues Backup Protection on network servers and email server
  • Symantec Ghost 2.0 for laptop and desktop rollout of standard setups
• Implemented a multi-site location (Lake Bluff IL to Phoenix AZ) over MPLS
  • Setup and installed Textura’s first training facility in Phoenix AZ
  • Created custom VMware Workstations and servers for testing of web applications

Aug. 2006 to Oct 2006
BancTec Service
Elmhurst IL
Dell Field Service Technician (Consultant)

• Traveled to customer Careers to service and repair Dell Computer Systems.
• Average Call volume was 30 calls a week
• Certified in all Dell Laptops, and Desktops (See Certifications)

May 2006
Underwriters Laboratories
Northbrook, IL
ILO and Symantec NetBackup Project (Consultant)

• Created a Disaster Recovery Process with Symantec NetBackup for Multi-domain configuration backup
• Designed a plan for ILO Setup and configuration
• Configured VMware ESx Servers on cluster servers
• Configured of EVA4000 cluster servers on current servers

Nov. 2005 to Feb. 2006
Innovene Inc
Lisle, IL
Exchange Engineer II / Architect (Consultant)

• Created a Disaster Recovery Process with Hewlett Packard’s (HP) Data Protector and Fast Recovery Solutions on HP EMLe Robotic LTO Tape system.
• Installed, setup, and maintained:
  • McAfee ePO Antivirus server version 3.6 with systematic deployment for the Exchange Environment.
  • McAfee SMC 3300 SGM servers for Antivirus, Content Control, and Spam Protection.
  • HP Rib ILO Network setup for remote shut down and remote startup.
  • HP Proliant DL 360 Servers running Windows 2003 standard server and Enterprise server edition.
  • Cisco Fiber Switch, for network backup for HP EMLe Robotics LTO Tape Library system.
• Managed:
  • Four active and two passive clustered aware exchange servers.
  • Services involving HP System Insight Management Tools, FRS backup systems, HP Data Protector Systems, ePO
  • Antivirus Servers, and including exchange tools to manage servers.
  • Network 24/7 with HP monitoring SPOP critical business services being on call with a 6 hour call to repair service.
• Helped with beginning and planning stages of migrations from one domain many locations to one new centralized domain.
• A 15,000 user Exchange Network environment for worldwide operations.

Feb. 2005 to Nov. 2005
Dainippon Screen Graphics
Rolling Meadows, IL
Senior Network Administrator / Engineer (Consultant)

• Designed/Implemented/upgraded a complete Windows 2003 Server Domain Environment
  • Complete Windows NT4 Domain conversion to Windows 2003 Active Directory Domain.
  • Complete and keep Machines updated with latest security and operating system updates.
  • Repaired a number of security problems involving DNS, DHCP, Drive Mappings and Sharing
  • Blackberry server for Black Berry Devices and connections to Exchange 2003 and Act 2005 Premium for Workgroups.
  • Twelve Sales Laptops, Best Software Act 2005 (7.0) Premium for Workgroups that uses advanced networking protocols
  • Logon in process after Checkpoint VPN (R56) connection to network for synchronization of Act Databases.
  • Image process for devices using Symantec Ghost Corporate Server 8.1.
  • Configured Cisco Catalysts 2950 Switches and assorted hubs
• Created a disaster recovery setup using Symantec-Veritas Backup 9.1.
• Upgraded and maintained network wiring infrastructure, Routers, and Hubs.
• Managed/supported
  • Setup user accounts for Windows 2003 Active Directory including mappings, security rights, policies, and exchange rights and mailbox functions.
  • Microsoft Exchange 2003 server, Symantec BrightMail antispam.
  • All major networking protocols for communications via remote (VPN) and internal network.
  • Controlled desktops and servers using VMware and Windows Remote Desktop.

Nov. 2004 to Dec. 2004
Motorola Inc
Deer Park, IL
System Administrator (Consultant)

• Designed/Implemented
  • Security on IBM T41 Laptops
  • A new device, called an OQO, running Windows XP Professional for mass distribution
  • Implemented Security policies for device using Windows Local Policy services.
  • Image process for these devices using Symantec Ghost 2003, Ghost 9, and PowerQuest DeployCenter 5.5.
• Configured Laptops and OQO Devices to speak to each other using Secure Encrypted Bluetooth Technology.
• Documented all steps and procedures for Company.